How do you feel if you have to restate answers to the same question once and once again to deal with customers’ issues? It is definitely not a delightful experience, and it’s so troublesome. As a small business owner, your time should never be spent on busy work like that. However, it still occurs to… Read more Why is Customer Service Automation So Important for Small Businesses?
In a connected world, the easy connection is more important than it was ever. Customers expect their calls to be answered at all times, and employees don’t want to miss any calls. After all, if they’re not there, someone else will. Every business needs a landline that can be easily reached. Businesses make this choice… Read more How to Transfer Business Landline to Cell Phone
What do clients care about most when choosing a cooperative business partner? Definitely, it’s the company’s professionalism. But don’t forget customer service experience, which is also a crucial factor. Then how to improve these two factors? Well, in the following article, you’ll find the answer, that is, to use Business Call Forwarding feature. This feature… Read more Never Miss Any Call with Business Call Forwarding Feature
Craigslist provides a complicated platform where people are allowed to deal with things devoted to jobs, housing, for sale, items wanted, services, community service, gigs, résumés, and discussion forums. In spite of the convenience brought by Craigslist, Craigslist scams are always met on it as well. After all, where there’s money concerned, there are scams.… Read more What is a Craigslist Scam?
You should compare between different phone systems before getting the right one.
Using another device for recording can be a convenient and secure way to get call recordings without the limitations of the phone system.
Smartphones seem to have everyone connected, but in fact, no one can stand by for 24 hours every day in order to get each phone call received. Even for those with startups or small businesses, it happens from time to time to lose a client because of a missed call. A preferred solution is considered:… Read more How to Record Professional Business Voicemail Greetings?
For Uber and Lyft drivers, the above 9 apps are all worthy of your consideration if you want to improve orders or convenience.
Top 7 tools to help you optimize, automate, and improve every working part of your business – from sales and marketing to employees and customer management.
It’s quite common to hear about call forwarding, but have you ever tried voicemail forwarding? For people in some specific professions like customer service, voicemail forwarding is a very useful tool to improve their work efficiency. Others might do not know what it is, but probably need it under some circumstances. If you don’t know… Read more Voicemail Forwarding – All You Need to Know