How do you feel if you have to restate answers to the same question once and once again to deal with customers’ issues? It is definitely not a delightful experience, and it’s so troublesome. As a small business owner, your time should never be spent on busy work like that. However, it still occurs to… Read more Why is Customer Service Automation So Important for Small Businesses?
You should compare between different phone systems before getting the right one.
Using another device for recording can be a convenient and secure way to get call recordings without the limitations of the phone system.
Smartphones seem to have everyone connected, but in fact, no one can stand by for 24 hours every day in order to get each phone call received. Even for those with startups or small businesses, it happens from time to time to lose a client because of a missed call. A preferred solution is considered:… Read more How to Record Professional Business Voicemail Greetings?
It’s quite common to hear about call forwarding, but have you ever tried voicemail forwarding? For people in some specific professions like customer service, voicemail forwarding is a very useful tool to improve their work efficiency. Others might do not know what it is, but probably need it under some circumstances. If you don’t know… Read more Voicemail Forwarding – All You Need to Know