How do you feel if you have to restate answers to the same question once and once again to deal with customers’ issues? It is definitely not a delightful experience, and it’s so troublesome. As a small business owner, your time should never be spent on busy work like that. However, it still occurs to… Read more Why is Customer Service Automation So Important for Small Businesses?
Category: Customer Service Automation
Customer service automation is a must-have tool for small businesses to keep a long-term friendly contact with customers so as to maximize orders. All the features surrounding customer service automation provided by EasyLine are the top reason why it’s downloaded and used by current users.
How to Choose a Phone System for Your Business
You should compare between different phone systems before getting the right one.
How to Record a Phone Conversation
Using another device for recording can be a convenient and secure way to get call recordings without the limitations of the phone system.
How to Record Professional Business Voicemail Greetings?
Smartphones seem to have everyone connected, but in fact, no one can stand by for 24 hours every day in order to get each phone call received. Even for those with startups or small businesses, it happens from time to time to lose a client because of a missed call. A preferred solution is considered:… Read more How to Record Professional Business Voicemail Greetings?
Voicemail Forwarding – All You Need to Know
It’s quite common to hear about call forwarding, but have you ever tried voicemail forwarding? For people in some specific professions like customer service, voicemail forwarding is a very useful tool to improve their work efficiency. Others might do not know what it is, but probably need it under some circumstances. If you don’t know… Read more Voicemail Forwarding – All You Need to Know