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Inbound Caller ID

What is Inbound Caller ID?

As a phone system specially designed for small businesses and individuals, EasyLine has paid attention to every detail of the phone call process. Inbound caller ID is one of the detailed features. When there is an incoming call to your EasyLine number, the ID of the call would be displayed to you as long as it is one of your contacts. You’ll suffer from no more panic or awkwardness when picking up a phone call and not knowing who that is and which role you should play.

Caller ID Spoofing and Spam Calls

What is Caller ID Spoofing?

According to the FCC, Caller ID spoofing occurs when a caller deliberately falsifies the information transmitted to your caller ID display to disguise their identity. Spoofing is often used as a part of an attempt to trick someone into giving away valuable personal information so it can be used in fraudulent activities, or to obtain your money under false pretenses.

Here are a few scenarios that may indicate your number is being spoofed or that you’ve received a spoofed call:

  1. Someone doesn’t introduce himself and ask you to send money to him for help or for other purposes.
  2. Someone says you’ve made some mistakes on bank credits and asks you to repay.
  3. Numbers that look very similar to some of your contacts and attempt to know more about your personal information.

What Can You Do if You Experience Spoofing?

  • You can file a complaint with the FCC if you feel you’re being spoofed.
  • Review the FCC’s tips to help prevent unwanted spam calls (robocalls).
  • Block the number via your EasyLine app.

Being spoofed does not mean that your account was compromised or that anyone had access to your EasyLine account. EasyLine fully complies with the Privacy Policy, and we will never leak your personal information out.

If you have further questions or concerns about caller ID spoofing or spam calls, please submit a request.

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