Have you ever been troubled by the inability or difficulty of recording during a call? call recording isn’t creepy when it comes to a business domain because it just helps to deal with customers’ issues.
It is a pity not to save important conversations with customers, sometimes even with serious consequences like unstoppable complaints. The phone call recording function is immeasurably useful in many areas, such as law, service, sales, etc. This article will walk you through the implementation of call recording for several cell phone networks in detail.
Is it Legal to Record Phone Calls?
First, we need to address the confusion many people have about whether it is legal to record phone calls.
Federal law and many state wiretapping statutes permit recording if one party (including you) to the phone call or conversation consents. Other states, including California, Delaware, Florida, Illinois, Maryland, Massachusetts, Montana, Nevada, New Hampshire, Pennsylvania and Washington, require that all parties to the communication consent. Unfortunately, it is not always easy to tell which law applies to communication, especially a phone call. For example, if you and the person whose calls are being recorded in different states, then it is difficult to say in advance whether federal or state law applies, and if the state law applies which of the two (or more) relevant state laws will control the situation.
Most people, as non-legal professionals, have a hard time remembering and distinguishing the differences in the breakdown of legal provisions. Also, it is not so easy to always confirm the number and fixed location of the receiver. Therefore, there is a universal and practical way to help you resolve your concerns – and that is to ask for the other party’s consent before recording. If you are not a party to the conversation, the safest option is to get both participants’ permission.
However, special considerations apply when recording police officers or other public officials. You may have a constitutional right to publicly record the activities of police and other officials, so long as you do not interfere with those activities or violate generally applicable laws.
How to Record a Phone Call on iPhone
It’s easy to record a normal conversation on your Apple phone, provided you comply with the law – you just need to open the Voice Memo app that comes with your Apple phone and click Start. But if you want to record a call, things get a little more complicated.
According to Apple, they do not support call recording and claim that they do so to protect the privacy and security of their users. In that case, you can try to use some other good messaging software such as Dingtone, EasyLine. But if you want to keep your private cell phone number from being mistaken as an unknown caller by the receiver, you can use other devices to assist in recording the call. Here is a simple tutorial of the process.
Step 1. Call your contact and tap on the Speaker icon. …
Step 2. After obtaining consent, start recording on your external recorder.
Step 3. Place the phone close to the microphone of the recording device.
Step 4. Hang up the call.
Step 5. Save your recording.
How to Record a Phone Call on Android
The recording feature of Android phones is more widely used, and it can not only be used alone, but also embedded in the call. All you have to do is to authorize automatic call recording, tap the “record” button on the screen when you need it, and you can access the file you just recorded after the call is over.
If your Android phone doesn’t have the recording function, you can record from another device using the steps above. Or a simpler way is to download some adapted third-party plug-ins or communication software.
How to Record a Phone Call via Phone Record App
All of the preceding instructions are for making and recording calls from your real phone number. But if you need another number to reach out to others, for business, work and sales, there are several useful messaging apps that can help you work and communicate better for phones like Apple that restrict call recording, or some other systems that don’t support call recording.
Top 3 Apps to Record Phone Calls
EasyLine
EasyLine is a phone number app designed specifically for small businesses that allows users to call with a second phone number, send text messages to clients, automatically respond to missed calls, and perform a variety of other things to make communicating with consumers simpler.
It is not only a simple communication software, but also provides many rich features friendly with business such as SMS Marketing, Auto Reply, Custom Notes, Keyboard Shortcuts, Custom Voicemail, Call Blacklisting and so on. It also supports the recording of calls, which is often used in business communications.
PROS
- Low fees
- Easy to operate
- International call
- Top-quality calling
- Customizable marketing
- Professional outreach
CONS
- Only mobile version up to now
- Fees accrue with feature upgrades
Google Voice
Google Voice is a VoIP calling service available in the US and Canada, providing all Google users with a free U.S. phone number for calls, texts and voicemail. Users can easily communicate with each other through Google Voice software to simulate and replace a traditional phone call. This app works well with the latest ios15 and Android 12.
However, when it comes to making international calls, it is far from free and charges high toll fees depending on the destination of the call. If a user has a U.S. phone number and calls a phone number registered outside the U.S., the call will be charged with reference to international rates – these can be as high as $9.50 per minute.
Simply put, the built-in call recording tool in Google Voice is a feasible solution for users with less demanding calls, but it may disappoint those who need high call quality, such as business owners, attorney organizations, government agencies, etc.
PROS
- Broader users
- Easy to operate
- Notification function
- Free local call
CONS
- No HD calling quality
- No business features
- High fees for international calls
Call Recorder
There are dozens of free and paid call recording apps on the Google Play Store, and Call Recorder is one of the highest-rated apps. If you don’t need a lot of features and insist on a professional call recording software, then Call Recorder may be perfect for you.
PROS
- Limited free saving space
- Search function
- Cloud storage
CONS
- High fees for the pro version
- Ads included
Bottom Line
- Voice recording function is useful for many sectors such as law, service and sales.
- Be sure to notify the person on the other end of the line and get their permission before recording.
- Using another device for recording can be a convenient and secure way to get call recordings without the limitations of the phone system.
- If you don’t have an additional device or need to make contact via a second phone, choosing a good communications software such as EasyLine can help you with many rich features including phone recording.